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Have you a problem with your benefits?


If you have a claim rejected or suffer the loss of a benefit payment contact DAP. Our caseworkers will guide you through the appeals process. This process may include some or all of the following:

  • Meeting the client and explaining their options;
  • Acquiring medical evidence for a review of the case;
  • Requesting a review;
  • Requesting an independent tribunal (complete a GL24 form);
  • Acquiring medical evidence for the tribunal;
  • Assessing the tribunal submission;
  • Writing a submission to the tribunal;
  • Pre-tribunal meeting with the client to ensure they are fully informed;
  • Representing the client at the tribunal.

What can a successful tribunal achieve?

This can range from the reinstatement of lost benefits to having a decision overturned in the clients favour. During the period 31st March 2008 to 1st April 2009 over £1.4 million in unclaimed disability benefits was generated for Torfaen and the surrounding area as a result of DAP’s tribunal work.

Currently DAP represents over 70 people per year at tribunals, with an 80% success rate.

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